1. It always about the needs of the market:
Total Quality Management has from the beginning of its creation focused on the needs of the customers. It hasn’t brought anything new that will undermine that. It is designed to help the organization to determine what the customer wants and how best they can satisfy them.
2. Ensures that quality performance is practised in every sphere of activity:
One of the challenges that affect the productivity of an organization is when their employees decide to be non-participative. You can lay down the best plans but so long as the employees are not in tune with your vision and methods, then it will all fall apart. TQM emphasizes that all parts of the production process are actively involved in the improvement of products or service, TQM is a champion of Teamwork and also provides excellent opportunities for self-development and also increases the employee’s interest in the job.
3. Recognises non-productive activities and waste and remove them:
Improvement cannot be made if the non-productive processes and waste are not uprooted from the production processes. This is one of the uses of TQM that makes it so valuable. Teams are brought together so that waste and inactive processes are flushed out of the system. They should be replaced by carefully designed methods and processes that will bring about quality improvement.
4. Helpful in meeting the competition:
If you want to understand your competition and beat them, then you will need TQM. Without TQM, you don’t stand a chance of winning against them especially if they are using TQM themselves. Total Quality Management helps in getting to know the customers better as well as the market.
5. It helps build a sufficient system of communication:
Problems arise when there is no clear communication between all levels of the organization. If the communication is clear, then the next step in production chain will be understood by everyone and that will lead to productivity. TQM can help you achieve that adequate system of communication.
6. Constantly reviewing your progress:
To know how far you have gone, a constant review of your production services is needed. You will need to check your progress and see the things that needed to be done in order to make it better. You can never succeed if you cannot effectively look at the processes and suggest an improvement.
These processes when applied will help your business or company become successful and beat your competition.
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