1. Proper commitment
The truth is, there are pockets of issues that may emanate from the deficiency in commitment. Management needs to see quality control is a crucial part of the company’s efforts. If the management refuses to show determination in this area, then there is a big problem as it leads to a lack of support.
To reduce this risk, there is a need for the management to properly subscribe to quality control by determining its details, cost and justification and so on.
2. Quality support
Some organizations suck at this today as they care less about continuous improvement of the team. It’s an ongoing effort that must be strictly adhered if you establishment is to a next level.
When there is no effort to maintain the project teams, decreased customer’s satisfaction, increased risk for the organization and higher scrap rates are inevitable. So it’s crucial the team leader keeps the management informed at all time to ensuring proper commitment at all time.
3. Communication and engagement
If there’s a simple, common and gravely mistake management often make, it’s the mistake of not communicating progress with the employees. These people are your resources and the earlier the see them as such, the better.
When you keep them in the loop, they feel important and that their opinions, efforts count. It brings out the best in them as they feel it’s necessary for them to be responsible to the goals the business is trying to achieve.
When you care less about this vital communication with the employees, you may have to suffer the consequences in multiple folds. This makes them unmotivated and they feel you’re only using them to achieve your aims without caring about them.
4. Deteriorated customer relationship
This is similar to the challenge #3 as lack of poor communication is one sure poisons to relationship generally. For instance, if a customer isn’t satisfied about a particular product offering and complains to you, then you must be in contact with that customer to rectify the issue.
Whatever the issue might be, call them over phone or send them email virtually every day till the problem is solved.
The points mentioned above are some of the challenges faced when trying to implement quality control in any organization. Watch out for them and you’ll be heading toward an effective quality management,
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