1. Always listen first
It is said that listening is more important than speaking and that; God intentionally gave us two ears but one mouth. Even if this submission isn’t right, all indications around listening well speak volume about its benefits.
As a manager, you must always listen to what your team members have to say, when you do, you’ll understand them better. This singular act will surely move the organization forward.
You don’t want to listen to your team members to respond, it’s one of the major hindrances to effective communication, you should listen to understand without interrupting.
2. Be opened-minded
Sometimes, you may find yourself in awkward situation where you tend not to get along with a co-worker. This does happen but it’s important you take charge and be open about it because works assigned have to be completed. This means you’ve got to handle this so that it gets resolved.
The situation may warrant you seek for an assistance of a supervisor, go ahead and do it. You don’t want to lag behind or getting overwhelmed on an issue you can easily resolve. Role-playing is another great option you can opt for when trying to communicating effectively with a difficult colleague.
3. Always go for the right format
When it comes down to organization communication, you’ve got to be picky and go for the right format. Don’t compromise it by opting for communication methods such as email, instant messaging and texts, they may be disastrous to your effective communication.
Try to always choose face to face communication and phone calls. These formats give you the opportunity to know what’s in the mind of your recipient by virtue of their responses and tones.
Also, if there are things you don’t understand or you fail to catch on, try reflective listening. In reflective listening, you speak back what you heard to the speaker to know if it’s right or you’ve missed something.
There are a ton of practices you can adopt to ensure effective communication at workplace asides from the three mentioned above. But the important thing is to keep learning through self-development, choosing of words and tones meticulously, and listening carefully. When you practice these things, you’ll be amazed about the result.
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